Privacy Policy

1. Introduction

At Famelia, Inc. ("Famelia," "we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application ("App").

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, family profile information
• Health & Nutrition Data: Dietary preferences, allergies, nutrition goals, meal logs, health conditions
• User Content: Recipes, photos, videos, comments, ratings, and cooking notes you share
• Communication: Messages sent through our support or chat features

2.2 Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features used, recipes viewed, interaction with content
• Location Data: Approximate location (for regional content and services) — only with your permission

2.3 Third-Party Services

We integrate with:

• Healthcare Providers: If you connect with a registered dietitian through our App, we share necessary health and nutrition information with your chosen provider
• Authentication Services: To secure your account
• Analytics Services: To improve app performance and user experience

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our App and website
• Enable family recipe sharing and nutrition tracking
• Connect you with registered dietitians (when requested)
• Personalize your experience and provide tailored nutrition recommendations
• Process and fulfill cooking challenges and rewards
• Communicate with you about updates, features, and support
• Improve our services through analytics and user feedback
• Ensure the security and integrity of our App
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

• Family Members: Within your family group (as configured by you)
• Healthcare Providers: Registered dietitians you choose to work with
• Service Providers: Third-party companies that help us operate our App (cloud storage, analytics, authentication)
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encrypted data transmission (SSL/TLS)
• Secure cloud storage with access controls
• Regular security assessments
• Authentication and authorization protocols

HIPAA Compliance

For the protection of your health information, we maintain HIPAA-compliant Business Associate Agreements (BAAs) with our key service providers, including:

• Supabase: Our database and authentication infrastructure provider
• Healthie: Our healthcare provider integration platform for connecting with registered dietitians
• Microsoft Azure: Our cloud computing and AI services provider

These BAAs ensure that all parties handling your protected health information (PHI) are contractually obligated to maintain the same high standards of privacy and security required under HIPAA regulations.

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt-out of promotional communications
• Control what family members can see
• Disconnect from healthcare providers

To exercise these rights, contact us at info@famelia.app or through the App settings.

7. Children's Privacy

Our App is designed for families, including managed profiles for children under parental supervision. We do not knowingly collect personal information from children under 13 without verifiable parental consent. Parents/guardians control all data for managed family member profiles.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal purposes.

9. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and within the App. Changes are effective when posted.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Famelia, Inc.
121 N Washington Ave, Fl 2
Minneapolis, MN 55401
United States

Email: info@famelia.app
Privacy Inquiries: hi@famelia.app